09 - Developer Experience and Feedback Loops: Qualitative and Quantitative Metrics

Improve your platform\

What you'll learn

• How to conduct qualitative research: surveys, interviews, journey mapping
• Quantitative metrics: adoption rate, usage patterns, performance metrics
• Cognitive load: what it is, how to measure it, how to reduce it
• Inner loop vs outer loop: optimizing both
• Feedback channels: Slack, NPS, GitHub issues, office hours

This article is part of the Platform Engineering series on federicocalo.dev.

Read the full article

The complete article (12 min read) with code examples, diagrams, and practical exercises is available here:

➡️ 09 - Developer Experience and Feedback Loops: Qualitative and Quantitative Metrics

https://federicocalo.dev/en/blog/developer-experience-feedback-loops-metrics

By Federico Calò — Software Developer & Technical Writer